Privacy Policy

Last updated: 14 June 2026

At UshaPharma, your privacy is important to us. This policy explains what personal information we collect, how we use it, and your rights regarding that data. By using our website or services, you agree to the practices described below.

1. Information We Collect

  • Personal Information: When you register or place an order, we collect your name, email address, phone number, and shipping address.
  • Payment Information: We do not store card or UPI details. All payment data is processed securely through our payment partners (Razorpay).
  • Usage Data: We collect information about how you interact with our website including pages visited, time spent, and actions taken.
  • Device Information: We collect device type, browser version, IP address, and operating system to improve our services.

2. How We Use Your Information

  • To process and fulfill your orders, and send you order confirmations and updates.
  • To personalize your shopping experience and recommend relevant products.
  • To send promotional communications — you can unsubscribe at any time.
  • To improve our website, products, and customer service.
  • To comply with legal obligations and enforce our Terms & Conditions.

3. Information Sharing

  • We do not sell your personal data to third parties for marketing purposes.
  • We share your delivery information with our courier partners solely to fulfill your orders.
  • We share data with payment gateways to process transactions securely.
  • We may disclose information if required by law or to protect our legal rights.

4. Data Security

  • We use industry-standard 256-bit SSL encryption to protect data transmitted to and from our website.
  • Your account password is stored using strong one-way hashing algorithms.
  • We regularly audit our systems and update security practices.
  • Despite best efforts, no method of internet transmission is 100% secure. We cannot guarantee absolute security.

5. Cookies

  • We use cookies to keep you logged in, remember your cart, and improve your browsing experience.
  • Analytics cookies (via tools like Google Analytics) help us understand website traffic patterns.
  • You can disable cookies in your browser settings, though some features may not work correctly.

6. Your Rights

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update your account information at any time from your profile settings.
  • Deletion: You may request deletion of your account and associated data by contacting us.
  • Opt-out: You can unsubscribe from marketing emails at any time using the link in each email.

7. Third-Party Links

  • Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
  • We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website.
  • Your continued use of our services after changes constitutes acceptance of the updated policy.

Questions about this policy? Contact us at privacy@ushapharma.com